Terms of Service

These terms govern use of the Bridgeway Talentbase platform, operated by BridgeWay Global Staffing, 1565 John Chapman Rd, Irmo, SC 29063. Members also sign a Membership Agreement at first login; where the two differ, the signed Membership Agreement controls.

Membership (The Path) is billed at $159 USD per month and renews automatically until cancelled. Membership begins with an initial minimum commitment of 6 months from activation and converts to month-to-month afterwards. Each time a member hires a candidate through the platform, a new 6-month minimum commitment begins from that hire date. Membership may not be cancelled before the applicable minimum term is complete; after it, cancellation requires 30 days’ notice and takes effect at the end of the applicable billing period. A member who cancels and later resubscribes begins a fresh 6-month minimum commitment. Membership fees are non-refundable, including for partial billing periods.

Membership is optional: it is not required to preview talent, to open a role or to Connect with a candidate. It reduces the hire fee and post-guarantee replacement fee as set out below.

A member may hold up to 3 open Connect requests at any one time. A slot becomes available again each time an interview is completed.

Basic candidate information (generic avatar, top skills, country and expected salary) is available after submitting contact details. A candidate's full profile — resume and intro video — and the ability to Connect require a one-time Open Role payment of $100 USD for that candidate. Without an active The Path, the Open Role payment is credited against the hire fee for that hire; with an active The Path the flat member hire fee applies and no credit is deducted. The Open Role payment and may be refunded at BridgeWay's discretion where no candidate proves a fit.

Candidate profiles, videos and resumes are confidential and provided solely to evaluate candidates for hire. Clients may not copy, download, forward or share candidate materials outside their own hiring team, or contact candidates outside BridgeWay-managed channels.

A BridgeWay recruiter attends every interview arranged through the platform. Clients select 3 times that are genuinely open on the recruiting team's calendar within the next 72 hours; BridgeWay confirms one of them with the candidate and issues the calendar invitation. If none of the times work, BridgeWay will ask for new times.

Hiring a candidate incurs a one-time hire fee of $2,500 USD with an active The Path, or $4,199 USD without one, regardless of role or seniority tier. Any $100 Open Role payment for that candidate is credited against the non-member fee only; the member fee is flat and is not reduced by the Open Role payment. The fee is due at the point of hire and is charged through Stripe. Seniority tiers shown on candidate profiles are descriptive only and do not affect the fee.

With an active The Path membership, if a placed candidate leaves or is terminated within 6 months of their start date, BridgeWay will source unlimited replacements at no additional hire fee. Each hire carries its own window, counted from that hire's start date. The guarantee covers unlimited replacements per placement and requires that all fees due have been paid.

Without an active membership, the free replacement window is 100 days from the start date, and no paid replacement is available once it lapses.

After the free window has passed, a member may purchase one additional replacement search per placement for $500 USD for as long as membership remains active.

All amounts are in USD and processed by Stripe. BridgeWay does not store card details. Failed or reversed payments may result in suspension of access to Bridgeway Talentbase until the balance is settled.

Accounts are for the member organisation's hiring team only. Credentials may not be shared with third parties, and the platform may not be used to scrape, resell or redistribute candidate information.

BridgeWay screens and interviews candidates before publication but does not guarantee any particular hiring outcome. Hiring decisions, employment terms and compliance with local employment law remain the member's responsibility.

Questions about these terms can be sent to recruiting@bridgewaystaffing.co.